Copyright © 2009 Hak Cipta Terpelihara

1. When you choose Poslaju within Peninsula Malaysia, to Sarawak or to Sabah, we will ship by Poslaju, or other private courier like Skynet, nationawide, Citilink, Kangaroo, SureReach, which normally arrive on next working days

2. When you choose EMS to Singapore or to Brunei (our neighbor country), we will ship by EMS or other private courier. The transit is normally within 2-3 working days, but it sometimes take longer time because of inspection of Custom Department

3. When you choose Express courier (EMS, UPS .) to other countries, we will quote u EMS rate by email reply. We will quote UPS or DHL upon your request

4. When you choose Registered Air Parcel, we will quote you by email reply. This option is only for oversea orders, and heavy items, or medium items to Sabah & Sarawak( east Malaysia ) . This will take 1-4 weeks, depending on your distance and country.

5. For oversea order ( Beside Malaysia ) , we are not responsible if the ordered item is held by your country's custom, or being taxed by your country's custom.

6. We normally can ship out your item within 3 working days after your payment.

7. For some items which described in product description pages that we will need 2-3 weeks, eg some compatible batteries ,cables etc . It usually will take 2-3 weeks but sometimes may be delayed until 4 weeks due the some reasons. For this case , Customers are not allowed to cancel order because the item is specially ordered to customer requirment only.

8. Tracking number will be only given within 24 hours after goods has been despatched . With tracking No , delivery schedule can always be checked online .

9. If the shipped items is being returned to us due to your given wrong address or nobody to accept and etc, we will not responsible to pay the re-sending shipping fee. For Poslaju or other courier, normally it will be kept for 10-14 days and 30 days for Registered Air Mail.

10. If the parcel is damaged or opened, customer should open it to check before signing to accept. Customer should not sign to receive it , if any item(s) is gone or visibly damaged due to handling

11. Customer should open the parcel to check before signing to accept it. If any items are gone, customer should not receive it. Let the courier send back to us. Otherwise, we will not responsible if there is missing item(s).

Delivery to Indonesia

1. Goods will be shipped through UPS only , shipment are availeble only for Jarkarta, Medan, Bandung ,Surabaya,Batam.

2. For oversea order ( Beside Malaysia ) , we are not responsible if the ordered item is held by your country's custom, or being taxed by your country's custom